Frequently Asked Questions | Artwork, Ordering & Shipping

My artwork spans several distinct collections: the Beautiful Bodies Art Gallery, the Witch Art & Fairy Art Gallery, the River Art Gallery, and the Fairy Muse Art Gallery.

Due to the unique nature of artistic creations, we have a specialized return policy:
- Returns are accepted only for items damaged during shipping
- Damage must be reported within 48 hours of delivery
- Photos of the damage and packaging are required
- Keep all original packaging materials for claim processing
- Once verified, we'll arrange for return shipping and replacement or refund

Original paintings feature textural elements and dimensional details that can only be achieved through multiple layers of acrylic paint. Each original is a one-of-a-kind piece with its own energy and presence. Fine art prints capture the visual elements of the originals on premium paper, offering a more accessible price point while maintaining excellent color reproduction.

Commissioning an original artwork involves several steps:
1. Complete the commission form with your preferences and ideas
2. I'll contact you to discuss details and provide a quote
3. FULL PAYMENT secures your place in my creation schedule
4. I begin work and share progress updates if requested
5. Upon completion, I'll send final photos for your approval
6. Once finished your artwork is packaged and shipped

Yes, please contact me directly to discuss payment plan options. Work will begin on your painting after the final payment is complete.

Absolutely! While I offer standard sizes for both originals and prints, I'm happy to work with custom dimensions to suit your specific space. Custom sizing may affect pricing and creation timeline, which we'll discuss during the commission consultation.

I work primarily with professional-grade acrylic paints from Golden and Liquitex, selecting specific pigments for their vibrancy and lightfastness.

The distinctive texture in my work comes from a combination of techniques: strategic building of acrylic layers, palette knife application for dimensional elements, and dotting techniques created with specialized tools. This multi-layered approach creates visual depth and tactile interest that changes under different lighting conditions.

To preserve your original artwork:
- Hang away from direct sunlight to prevent fading
- Avoid areas with high humidity or temperature fluctuations
- Dust gently with a soft, dry cloth when needed

My fine art prints undergo careful color matching to ensure they accurately represent the original artwork. However, prints cannot capture the dimensional texture and subtle variations present in original paintings. Each print is inspected to ensure excellent color reproduction and print quality before shipping.

Original paintings are wrapped protective layer secured in a cardboard box. Prints are placed in acid-free sleeves, backed with rigid board, and shipped in protective mailers.

Yes, I ship worldwide. International shipping rates are calculated based on destination, package dimensions, and shipping method. Please note that international customers are responsible for any import duties, taxes, or customs fees that may apply when the artwork enters your country.

While damage is rare due to my careful packaging, I stand behind my work. If your artwork arrives damaged, please:
1. Take photos of the damage to both the packaging and the artwork
2. Contact us within 48 hours of delivery
3. Keep all original packaging materials
I'll work with you and the shipping carrier to resolve the situation promptly.

Domestic shipping within the United States typically takes 3-7 business days after your order ships. International shipping times vary by destination, usually between 7-21 business days. Custom commissions require creation time (typically 60-90 days) before shipping begins.

You can view my original paintings at Jackson Square in New Orleans (on the St. Peter's side) where I display regularly. My typical schedule is Friday, Saturday, Monday, and Tuesday from 10am to 4pm, weather permitting. I recommend contacting me beforehand to confirm my schedule for a specific day.

For original paintings on stretched canvas, framing is optional as the edges are painted as part of the composition.

For works on unstretched canvas I recommend getting them stretched onto a wood frame.

I do not recommend glass over my paintings as they have raised texture which can be squished or dulled by glass.